Ford Care Code - Our management of Covid 19

26.03.20 - Important Update Information Existing Service Department Bookings

This information is for customers who had previously made any Service Department booking from and including Tuesday 24th March 2020.

Hello!

By now anyone booked in from and including Tuesday 24th of March 2020 to Saturday the 18th April has been contacted  by phone/voicemail to be informed that their booking is now postponed, with the temporary closure of our business following government advice due to the current worldwide spread of the COVID-19 virus.  

If we have not managed to speak directly with anyone we have left a voicemail covering this information and hopefully any concerns you may have.

Some key news is that any MOT due from 30th March 2020 now has a 6 month extension applied,  which has made the situation more manageable and less worrying for anybody with their MOT due soon.

Due to the unpredictable nature of the situation we all find ourselves in we have optimistically decided to not postpone any bookings after Saturday the 18th April. If we need to do this we will contact everybody who has a booking individually by telephone.

Please keep checking our website for further updates and if you have any questions, or feel that you should have been contacted and haven’t please direct enquires to matthew.winward@cliffdickenson.co.uk and we shall endeavour to find the answer for you ASAP.

We will only re-open at a time we can be sure that we can safely look after our Customers and Staff. We look forward to speaking to you all again and will be in touch (hopefully soon) to make new bookings for everyone!

STAY HOME. STAY SAFE

All at Cliff Dickenson & Son

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